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TECHNICAL SERVICES
Are you in need of computer or network repairs?

Thank you for stopping by, in this page we'll quickly describe technical services offered by JB Digital, including costs, have a look:

JB Digital offers on-site tech support in Polk County, FL and surrounding areas, you're more than welcome to become our customer.
Simply fill out this short form and place your support request.

Place a SUPPORT CALL
Send an EMAIL to Support 

LABOR RATES

Basic Technical Support: $20 Per Hour
Less than 20 minutes of:  Troubleshooting / Fixing / Installing / Etc.

Standard Technical Support: $40 Per Hour
Server Technical Support: $50 Per Hour
Wiring Technical Support: $50 Per Hour
Printer Technical Support: $50 Per Hour
Network Technical Support: $50 Per Hour

Over the Phone Technical Support: $10 Per Every 10 Min.
No charge for basic over-email questions

Labor and Parts Billing:
We take cash and checks payable to JB Digital, LLC - Customers are billed within 48 hours of completed services - 30 day grace period.



Here are the technical areas we cover:


Disk Drive Cloning

HD Cloning
* Windows hard drive migration/clone - from HDD to SSD
          * Older computer can run faster with this upgrade.


It's not too late to give that laptop a speed boost by replacing that noisy mechanical hard drive with a quiet and faster SSD storage device, these SSD drives are low in price, so the timing is good to migrate your date before the old HDD disk drive fails.  The process is normally straight forward, and takes about 30 to 45 min. (depending on how much data your drive has) let us know and we'll get you set.

Standard Technical Support  + SSD Drive
Place a Tech Support request


Cable Runs

Cable Runs
* CAT5/6 cable runs, including punch panel and RJ45 jacks
          * A wire connection helps for stability and phones.


Wall jacks to access your network can be installed in many places.  The advanges of a cable over wireless include physical security, more reliable connection and in some cases needed for IP phones to work.  We can run cables from your network switch to where you need it within your business.

Wiring Technical Support + Cable and Hardware
Place a Tech Support request


Windows Troubleshooting

Windows Troubleshooting
* Microsoft Windows troubleshooting, application installs
          * Windows 7, 10, 11 repairs, maintenance & configs.


Fortunately operating systems are becoming better in some ways, nevertheless there are times when a program or a setting is just not working, we can help in these cases.  We can also help with connectivity issues, databases not connecting, internet browser not working, network drives not opening, or print jobs not making it to your printer, let us help you get it working.  Our service in this area also include application installs and configuration, we're here to help!

Standard Technical Support
Place a Tech Support request


Printer Repair

Printer Repair
* Laser printer maintenance and repair
          * Our specialty is Lexmark and HP, Maint. Kits, etc.


This normal replacing of parts in printers includes what is known as a Maintenance Kit, we can replace those.  Other maintenance includes cleaning the inside of the printer or just replacing the transfer roller if your printer is leaving marks on paper.  There are also firmware updates that your printer may benefit from.  Once your printer is up and running it's time to connect it to your network and do a test print, if something is not working along the way, we can help as well!

Printer Technical Support + Parts
Place a Tech Support request


Server Management

Server Management
* Active Directory, user creation, logon script, sharing, etc
          * We can help organize and maintain your user base

We can help organize and maintain your server, these services include setting up a backup system, creating users, groups, logon script, share folders, and making sure your server is stable for years to come.

Other service we can provide include the installation and configuration of storage devices in RAID 0 or 1, as well as the installation of other hardware components.

Server Technical Support + Parts
Place a Tech Support request


Bacon Maker Services

Bacon Maker Services
* Computer moves, cable organizing, and miscelaneous, etc
          * No job is too little, we're here to help, call us!

Sometimes there are jobs that may not look too pleasing, however these jobs helps us bring the same quality of bacon home!  We're thankful for every job and for our customers.

These jobs may include, moving computers, organizing cables under desks, cleaning the inside of computers, and much more; if God provides the energy, we ought to use it, and if you're okay with my labor rates, I'll even take out the trash for you!

Standard Technical Support
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We appreciate your business -
Place a Tech Support request


Thank you for your business!

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